Help Center for Small Businesses

Quickly find answers about our card-present solutions, setting up and troubleshooting your POS terminals, and managing your Paysafe Business Experience account.

POS Terminals and Equipment

How do I manage power and sleep mode on my PAX A920 Pro?

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How do I power on the PAX A920 Pro terminal?

Press and hold the power button for three seconds until the screen powers on.

How do I power off the PAX A920 Pro terminal?

  1. Press and hold the power button for three seconds until the power menu is shown.
  2. Tap Power off.
  3. Tap Power off again . A "shutting down…" message will show when the terminal is turning off.

How do I put the PAX A920 Pro terminal into sleep mode or wake it up?

To put the device in or wake the device from sleep mode, click the power button.

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