Help Center for Small Businesses

Quickly find answers about our card-present solutions, setting up and troubleshooting your POS terminals, and managing your Paysafe Business Experience account.

What is the Paysafe Business Experience portal?

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The Paysafe Business Experience is Paysafe’s comprehensive online platform designed for merchants. It provides a secure, centralized dashboard where you can manage all aspects of your payment processing and business operations.

Key features include:

  • Transaction management - View, track, and filter all your payment activity with detailed search options.
  • Financial reporting - Download monthly statements and access comprehensive financial summaries
  • Chargeback handling - Review disputes, submit responses, and track chargeback status.
  • Account updates - Edit your business information, including your bank account (DDA details), "Doing Business As" (DBA) name, contact details, and more.
  • User management - Add team members, set access permissions, and control who can view different sections.
  • Support access - Browse the Help Center resources and submit support tickets directly through the portal. 

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