Help Center for Small Businesses

Quickly find answers about our card-present solutions, setting up and troubleshooting your POS terminals, and managing your Paysafe Business Experience account.

How do I process transactions with my SwipeSimple app and reader?

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You can process different types of card transactions:

  1. In the SwipeSimple app, enter the sale amount and select "Charge".
  2. For EMV cards, insert the card with the chip facing front until you are prompted to remove it.
  3. For non-EMV cards, swipe the card with the magnetic stripe facing back.
  4. For NFC contactless payments, tap the card or smartphone on the reader.
  5. The LEDs on the reader will turn green when the transaction has been processed.

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