Help Center for Small Businesses

Quickly find answers about our card-present solutions, setting up and troubleshooting your POS terminals, and managing your Paysafe Business Experience account.

How do I connect my PAX A920 Pro terminal to the Wi-Fi?

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To connect your PAX A920 Pro terminal to the Wi-Fi, simply power it up and follow these steps:

  1. Select the Settings app on the terminal’s idle screen.
  2. Input the Settings password, then select the green check button and select OK. Contact Retail support if you do not know the settings password. 
  3. Turn Wi-Fi on.
  4. Select the desired network.
  5. Enter the Wi-Fi password and select connect. 
  6. If the desired Wi-Fi network is not displayed, select the 3 dots in the top right-hand corner, then select Add Network.
  7. Enter the Wi-Fi network SSID and select the security type from the menu.
  8. Enter the Wi-Fi password and select Save.

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