What should I do if I haven’t received my terminal?
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Start by checking your tracking notification for the most recent delivery updates.
If the status shows “delivered” but the package hasn’t reached you:
- Ask nearby businesses or neighbors in case it was delivered to the wrong location
- Double-check all potential drop-off points around your premises
If the terminal is still missing, please contact our support team. We’ll help you file a claim and arrange for a replacement.