How does billing work?

You’ll be billed within the first few days of the month for all the charges and services for the previous month.

Billing is always processed in arrears. You'll be debited on the last day of each calendar month, and the debit will typically appear on your account between the 2nd and 5th of the following month. On the other hand, statements are generally posted between the 4th and 7th of each month.

Why is there a difference between the total amount funded and the amount billed?

Such a difference may occur primarily due to processing fees and deductions, e.g., discount rates, refunds, chargebacks, and other applicable fees.

Why is there a charge at the end of the month if fees are charged daily?

The end-of-month charge occurs because some fees, like mid-qualified rates, non-qualified rates, and monthly fees, are accumulated throughout the month and deducted in a lump sum at the beginning of the next month. Only the qualified discount rate is deducted daily.

For example, monthly processing fees are directly debited from your checking bank account on file (DDA) through the Automated Clearing House (ACH) within the first 5-7 business days of the following month. To avoid possible issues, ensure that you have sufficient funds available in your account.

Your statement may show "non-qualified" or "downgraded" transactions when these transactions do not meet the criteria for the lower "qualified" discount rate. Transactions may be downgraded to a higher rate (mid-qualified or non-qualified).

Can I access my statement before I’m charged?

We don’t have access to that information until the billing is processed and your merchant account statement becomes available.