What monthly fees do you charge?
You can see all fees applicable to you on your Merchant Agreement Contract. In general, we apply three types of fees: processing, regulatory and monthly fees. Even when you're not processing transactions, your account remains open and ready to use. Monthly fees cover security, maintenance, fraud protection, and support to keep your account active and protected for future use.
Below you’ll find a description of each processing fee that may be charged to your account:
Monthly Service Fee
A Monthly Service Fee is a recurring fee charged for providing ongoing support, maintenance and services for your account. This fee is typically applied each month and covers various administrative and operational costs involved in handling your merchant account.
Fraud Management Fee
The Fraud Management Fee is a flat monthly charge when you are enrolled in the Encytro Advantage Program, which provides reimbursement for card-present chargebacks and associated fees.
Monthly Minimum Fee
The Monthly Minimum Discount Fee applies if your total discount fees for the month fall below a set minimum amount. If you process transactions but don’t meet the required minimum, you’ll be charged the difference. If you don’t process any transactions, the full minimum fee will be applied. However, if your total discount fees exceed the minimum, you won’t be charged this fee at all.
To avoid the Monthly Minimum Fee, you need to process enough transaction volumes so that your discount fees meet or exceed the minimum. This is calculated by dividing the minimum fee by the lowest qualified discount rate on your account. For example, if your minimum is $25 and your lowest rate is 1.95%, you would need to process at least $1,282.05 in monthly volume to avoid the fee.
Enhanced Security Fee
The Enhanced Security fee covers a range of services designed to protect you from data breaches and support ongoing security compliance. This fee includes financial breach protection of up to $100,000, replacement of up to five processing terminals affected by a breach, and access to the latest security technologies along with discounts on advanced data security solutions. It also provides you with security education resources, best practice guidelines, and tools to help validate PCI compliance, including the Self-Assessment Questionnaire (SAQ) and required security scans.
Month End Fees
Month End Fees refer to the total fees billed to your account at the end of each month. This includes your processing fees, along with any other applicable charges such as monthly minimum fees, statement fees, PCI fees, and others based on your account activity. All of these are combined and deducted as a single amount during the month-end billing cycle.
Mastercard Location Fee
The Mastercard Location Fee is a fee charged monthly by Mastercard for each location that accepts Mastercard as a form of payment. It’s designed to support Mastercard's network services, and the infrastructure needed to process and secure transactions. It applies to each physical or virtual location where you conduct business, meaning that if you have multiple locations or online sales points, each may be subject to this fee.