Help Center for Small Businesses

Quickly find answers about our card-present solutions, setting up and troubleshooting your POS terminals, and managing your Paysafe Business Experience account.

I haven’t received my 1099-K form. What should I do?

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As your payment processor, it is our responsibility to mail you a complete 1099-K form for the previous calendar year by January 31st of the following year. You will receive the document at your mailing address on file by mid-February. Copies of the form will not be available before that.

To avoid delivery issues, ensure your mailing address is up to date. You can change your address directly from your Paysafe Business Experience portal. Check out our dedicated article below for more information.

If you don’t receive the copy by mid-February, you can request a new one by submitting a case from the Support hub in your Paysafe Business Experience portal.

We will send the new form to the physical address or the email address we have on file.
 

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