I haven’t received my 1099-K form. What should I do?
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As your payment processor, it is our responsibility to mail you a complete 1099-K form for the previous calendar year by January 31st of the following year. You will receive the document at your registered corporate mailing address.
If you don’t receive the copy, you or your agent may request a new one:
- by submitting a case from the Communications hub in your merchant portal
- by contacting Merchant Support via email or phone
We will send the new form to the physical address or the email address we have on file.
To avoid delivery issues, ensure your mailing address is up to date. If necessary, you can always correct it from your Paysafe Business Experience portal. Check out our dedicated article below for more information.