Help Center for Small Businesses

Quickly find answers about our card-present solutions, setting up and troubleshooting your POS terminals, and managing your Paysafe Business Experience account.

How do I change the time and date settings on my Valor terminal?

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Connecting your Valor device to the internet will automatically sync the time on your terminal. In case the time stays incorrect after connecting and restarting your terminal, follow these steps:

  1. From the sale screen, press the Menu button
  2. Go to Settings
  3. Select Change Date & Time
  4. Enter the correct time/date and press the Enter key

We recommend restating your terminal to ensure the new time and date setting is applied to all transactions. 

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