What is Encytro program and how to enroll in it?
Encytro is a chargeback protection program available through the Paysafe Business Experience portal. It allows you to submit claims for reimbursement for certain types of chargebacks and related costs (up to $1000 per chargeback depending on your subscription plan).
Follow the steps below to access the Paysafe Marketplace and enroll in Encytro for added protection against chargebacks:
- Login to the Paysafe Business Experience portal.
- From the left-hand menu, select Marketplace.
Click Encytro.
You will see the available subscription options.
If you’ve already subscribed, you’ll find Encytro in the My Apps section where you can manage your active subscriptions.
What can I reimburse through Encytro, and what are the pricing and coverage options?
You can submit claims for reimbursement of covered chargebacks and costs, including:
- Certain card present fraudulent chargebacks
- Fallback transactions
- EMV liability shift
- Chargeback fees
- Fraudulent ATM withdrawals
Encytro offers two subscription plans:
$29.95/month – Up to $250 chargeback reimbursement coverage
$49.95/month – Up to $1,000 chargeback reimbursement coverage