How do I manage transactions and deposits?

When you open the Transactions page in the Paysafe Business Experience portal, you’ll land on the Deposits tab. To access the transactions, go to the Business section on the left-hand menu and select transactions.

Here’s what you’ll see:

• Deposit Date: When funds were credited to your bank account.
• Deposit Amount: Total amount funded after deductions.
• Batch ID: Identifier for the group of transactions processed together.
• Sales: Gross sales for that batch.
• Returns: Total returned transactions (if any).
• Fees: Processing or service fees deducted before funding.

You can filter by date range using the date picker or download a CSV of the displayed data for reconciliation.

How do I switch to view individual transactions?

If you want to review individual transactions, you should first switch from Deposits to Transactions 

The portal allows you to view transactions by date, Batch ID, authorization code, or card number and filter them by type, such as Sale, Refund, or Deposit.

You can also check the authorization status and card details, and see which transactions are linked to each deposit.

This view is especially useful for troubleshooting mismatches or reviewing specific sales activities.

What do the transaction types mean?

• Sale: A card payment that has been processed and settled.
• Refund: A full or partial refund to a cardholder.
• Deposit: The amount funded to your business after fees and adjustments.
• Reversal: A cancelled or reversed transaction before settlement. 

Tips for tracking your transactions

• Use Batch ID to reconcile between Deposits and individual Transactions.
• Transactions without a Batch ID may not have settled yet;, check the date or try exporting later.
• Fees shown as $0.00 may indicate they were collected elsewhere (e.g., in your Statement).
• Use the Export icon to download filtered data for reconciling with bank activity or accounting tools.