Help Center for Small Businesses

Quickly find answers about our card-present solutions, setting up and troubleshooting your POS terminals, and managing your Paysafe Business Experience account.

What can I find in the Merchant information section?

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In the Merchant information section, you can review and update your business details, bank account, payment methods and more.  
This section is split into three categories:  

  1. About My Business:

    • View your address and contact details,

    • Business information, including email, address, and phone  

    • PCI Compliance status

  2. Payments section  

    • Bank account details – your bank (DDA) account

    • Payment methods – review all payment methods you have added.

    • Limits – See the business processing limits set on your merchant account.  

    • Cards – View your added cards or add new ones.

  3. Contracts and Agreements  

Check our Terms and Conditions, program guides and your merchant agreements. The documents are available in PDF format for easy reference.

These fields are visible for each merchant account and can be viewed based on the selected account ID at the top of the screen.

How do I update my business information?

Some details and editing options depend on your user access level and profile type. If you don’t see an option to edit, it may be restricted based on your permissions.

If you have the correct access rights but don’t see an option to update certain details, please contact the Paysafe Support team for assistance.

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