Help Center for Small Businesses

Quickly find answers about our card-present solutions, setting up and troubleshooting your POS terminals, and managing your Paysafe Business Experience account.

Which terminals allow surcharging?

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This feature is supported on select models equipped to apply credit card surcharges in compliance with regulations. Currently, the following terminals are compatible with surcharging:

  • Valor PayTech: VL100, VL110, VL500, VP100, and VP550
  • Dejavoo: QD2, QD4, Z8, Z9, and Z11

If you're using one of these terminals or are interested in enabling surcharging, our support team can assist with setup and ensure your terminal is configured correctly for compliant processing. 

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