Help Center for Small Businesses

Quickly find answers about our card-present solutions, setting up and troubleshooting your POS terminals, and managing your Paysafe Business Experience account.

How do I connect my terminal to Wi-Fi?

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Setting up your terminal for Wi-Fi is fast and straightforward. While specific steps may differ slightly by model, the overall process is generally consistent across devices:

  1. Turn on your terminal, ensuring the device is plugged in or fully charged.
  2. Access the settings menu. From the main screen, press the Function or Settings key (usually marked with a gear icon or the F key, depending on the terminal).
  3. Select Wi-Fi or Communication Settings. Navigate to Communications or Network Settings, then select Wi-Fi.
  4. Scan for networks. Choose Scan" or Available Networks to see a list of nearby Wi-Fi connections.
  5. Select your network. Highlight your Wi-Fi network and press Enter or OK.
  6. Enter your Wi-Fi password using the keypad. Be sure to enter it exactly as it appears (case-sensitive). Press Enter when done.
  7. Confirm connection. Once connected, your terminal should display a confirmation message or show a Wi-Fi icon on the screen.

If your terminal isn't connecting, make sure you're within range of the router, the password is correct, and your internet is working properly. 

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