Help Center for Small Businesses

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Can different users customize the same dashboard?

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The Paysafe Business Experience dashboard is tied to the individual portal user rather than any specific merchant account. If you’re associated with multiple merchant accounts, the dashboard remains consistent – displaying the same set of metrics – regardless of which merchant view is selected. 

This design enables different users managing the same merchant account (e.g., accountants, managers, or owners) to tailor their dashboards to their specific roles and preferences, ensuring a personalized yet consistent experience across accounts.

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