Help Center for Small Businesses

Quickly find answers about our card-present solutions, setting up and troubleshooting your POS terminals, and managing your Paysafe Business Experience account.

How do I clear NPM (No Paper Mode) on my PAX terminal?

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Follow these troubleshooting steps in case No Paper Mode message appears on your terminal:

  1. Open the paper compartment and place the roll (thermal side down)
  2. If No Paper Mode is still displayed, you can turn it off by selecting FUNC, then Settings
  3. Enter today's date for the password 
  4. Click on Operation Settings 
  5. Select No Paper Mode 
  6. Select settings
  7. Switch to Auto Check

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