Are there any fees associated with PCI Compliance?

To ensure compliance with the Payment Card Industry Data Security Standard (PCI DSS), we charge the following fees:

PCI Compliance fee (PCI Program fee):

This charge covers all services, tools, and support we provide to help you meet the requirements set by the PCI DSS and thus protect customer and cardholder data.  

PCI Non-Validation/Non-Compliance Fee (PCI Non-Action fee):

This fee is charged if you don’t complete the required steps to confirm compliance with PCI DSS on time. This includes:

• Not completing the questionnaire (SAQ)
• Not completing required scans
• Not submitting proof of compliance

Can I check if I have been charged a PCI non-compliance fee?

Yes. If a PCI non-compliance fee has been applied, it will appear in the MISC (Miscellaneous) section of your monthly statement.

How can I avoid these fees?

As PCI compliance is mandatoryfor businesses that process card payment, these fees cannot be waived. However, such charges can be decreased if you downgrade to the Basic tier.  

If your account is currently non-compliant but you become compliant before the 24th of the current month, you won’t be charged the monthly PCI Non-Action fee.