Why is my phone number not accepted?

Your business phone number is considered valid, if it meets the following criteria: 

• It should be exactly 10 digits
• It should not contain letters or unsupported special characters; hyphens are allowed
• You should not use all identical digits (e.g., 0000000000 or 111-111-1111)
• It should match one of these formats: 1234567890 or 123-456-7890

If the number doesn’t meet these rules, you may see one of the following error messages:

• “Phone number must be 10 digits.”
• “Your phone numbers were not updated. Please try again.”

If you see such a message, check your number, edit it ensuring it meets all requirements, and click Save.