Help Center for Small Businesses

Quickly find answers about our card-present solutions, setting up and troubleshooting your POS terminals, and managing your Paysafe Business Experience account.

Managing Payments

Can I request a temporary processing hold while resolving banking issues?

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You can contact our Collections team to request a temporary processing hold until you update your banking information (DDA).

Keep in mind that your account will remain diverted until you contact the Collections team to have the hold removed.

Below you’ll find the contact details:

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